Terms of Service

1. Agreement to Terms

By accessing or using Modelence's services, including our website (modelence.com), framework, studio, and cloud services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Use License

Modelence grants you a limited, non-exclusive, non-transferable license to use our services for your development needs, subject to these Terms. These terms cover Modelence Studio, Modelence Cloud, and other proprietary services. The Modelence Framework is available under its own open-source license, which will be provided separately in its repository.

For our proprietary services (Modelence Studio, Cloud, and related tools), Modelence grants you a limited, non-exclusive, non-transferable license to use these services for your development needs, subject to these Terms.

Restrictions for Proprietary Services

For proprietary Modelence services, you may not:

• Modify or copy our proprietary software components
• Attempt to reverse engineer any portion of our proprietary services
• Remove any copyright or proprietary notations
• Transfer access credentials or mirror our services on any other server

For the open-source Modelence Framework, please refer to its specific license terms which will be available in the framework's repository.

3. Service Availability

We are committed to providing reliable, high-quality service and maintain robust infrastructure to ensure consistent availability. While we strive for maximum uptime, like all cloud services, we may occasionally need to perform maintenance or updates to improve our services. We will provide advance notice of any scheduled maintenance through our status page and email notifications.

For transparency, our current service level objectives include:

• 99.9% uptime target for production services
• Scheduled maintenance during off-peak hours
• Advance notification for any planned service updates
• Real-time status updates via our status page

4. User Obligations

When using Modelence services, you agree to:

• Provide accurate account information
• Maintain the security of your account credentials
• Use the services in compliance with applicable laws
• Not engage in any activity that could harm our services

5. Intellectual Property

The Modelence framework, studio, cloud services, and all related materials are owned by Modelence and protected by intellectual property laws. Our trademarks and trade dress may not be used without our prior written permission.

6. Limitation of Liability

Modelence shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.

7. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our services.

8. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@modelence.com